A balanced option for a brief hiatus in Puebla, great value for money. The morning breakfast buffet was only so so, but rooms were clean and acceptable. If you're sensitive to noise, maybe check for rooms away from the maintenance work areas.

The check-in process was chaotic, and our crib arrived broken, leaving us unsettled for the night. However, the staff was friendly and responsive to our concerns.

The pool was inviting, but the air conditioning in the room was inadequate.

The lobby's inviting decor featured a cozy atmosphere perfect for relaxation. The staff were attentive, quickly assisting with my luggage and providing thoughtful recommendations for nearby cafes, making my stay feel truly special.

Elevator access improvements would enhance mobility for seniors.

My last stay in puebla was decent, but this time at camino real really exceeded my expectations. The room was spacious with a cozy corner nook that the kids loved, and the staff were friendly and helpful. The location was perfect, right near a golf course

the wifi was quite weak.

We had a fantastic time at Camino Real Puebla Angelopolis! The kids loved the spacious room, especially the cozy corner nook where we could all relax together. The pool was a big hit, and the staff was super friendly, making our family feel right at home.

The dining options were a bit pricey.

The decor in the lobby was inviting, blending modern style with a cozy atmosphere, making it a lovely spot for a quiet chat or to relax after a day of exploring.

Improve elevator access for easier mobility.

Had an amazing time with friends! The location is perfect, right next to a golf course. We enjoyed visiting the on-site restaurant and chilling by the pool. Just a heads up, the gym could use some upgrades, but overall, it was a great stay.

Unfortunately, getting to the room was tricky. I had to walk through a confusing maze, which took longer than expected.

Family with children definitely look elsewhere

They let us check-in early and check-out late with no charge. Nice pool.

It wasn't cheap but still acceptable.

I had a delightful stay! The breakfast buffet was outstanding, the rooms were quite comfortable, and the service was very attentive. I would definitely consider coming back.

The hotel has a great pool and the staff was accommodating when we checked in early. Plus, the location is convenient for family activities. We appreciated having a service dog with us during our stay, which made everything feel easier and welcoming.

In my wife’s opinion, the food options could be more family-friendly and affordable.

a nice view can’t mask serious service flaws

The outdoor swimming pool is quite nice.

Nice upgrade but some hiccups

I spent one night and got a great upgrade on my deluxe king room! A bit cold at first, but the heating worked well. The staff at reception were super friendly, helped me out with everything, even the annoying invoice part. Only bummer was the restaurant, menu was cool but a bit pricey for what you get.

pleasant stay with minor issues

The facilities were impressive, with a serene atmosphere conducive to relaxation. The location is convenient for exploring key attractions in the area.

While staff were polite, the service could have been more attentive during peak hours.